The IT depot

I had recently brought an UPs from a vendor called IT depot in Thirvamiyur. I had questioned him whether the UPS will shut down the pc if power is down , he checked and reported back to me that it will shut down the pc. What i actually meant was if the power goes down and the battery power is low , then will the UPS will automatically shut down the pc using the shut down option ?.

I went home opened it and found that there was no support for monitoring the battery power other than the usual beep sound. I thought may be that was the only model available . The next day i visited there website surprisingly two models were listed one low end model , which
was sold to me , and the other model model which actually i wanted to buy .

I decided to call them and talk about this issue. I rang them thrice before i was able to contact the person who was handling me yesterday. He came up on the phone and i told what issue was. He replied back that i have to go APC website and down load the software. I questioned him
how can i run the software if there were no connectivity between the pc and ups, but still he repeated the same thing. Later i mentioned the listing of the products on there website, he immediately check and replied back the product was not in distribution . What i do not understand is when a product is listed on the official website these vendors are claiming that the product is not distributed , either what he is telling is not true or the big UPS company sucks big time by not keeping there website update.

Moral of the story is when u go to the vendor place do talk with logic, just list out the feature u want . At the end of the day i acted like an ass and got it certified .